Slow replies.
Leads lose momentum when a response takes too long.
Built for med spas & aesthetic clinics.
A fuller calendar.
A stronger clinic.
You focus on exceptional care. We connect paid advertising, AI follow-up and booking to help turn interest into consultations that show up.
For med spas & aesthetic clinics across the US, Middle East & Europe.
One managed partnershipYour team, supported
One connected growth system
Attract interestBook consultationsSupport attendance
01 / The opportunity
The gap isn’t always demand.
It’s what happens next.
You’re getting interest. But between the inquiry and the appointment, opportunities slip away.
A stretched front desk.
Your team is balancing calls, appointments and the patients already in front of them.
Missed appointments.
Without consistent follow-up, a booking can become an empty chair.
02 / The Onyx approach
From first click
to a real conversation.
Advertising, AI follow-up and booking.
One managed service.
- 01
Attract
Campaigns built around your clinic and consultation offer.
- 02
Connect
Prompt, personal follow-up while interest is fresh.
- 03
Book
Approved answers. Available appointments. A clear next step.
- 04
Confirm
Reminders and rescheduling that support attendance.
Our first-contact target is 60 seconds during agreed contact windows. Booking depends on reaching the patient and your availability.
03 / Your team, supported
More care.
Less chasing.
A clearer calendar. Follow-up that keeps moving. And a human handoff when it matters.
- Bookings in your clinic calendar
- Visibility into each lead’s next step
- Clinical questions stay with your team
04 / The partnership
One partner.
Every step forward.
Paid advertising, AI concierge and ongoing optimization, working as one.
Book your clinic auditScope and investment discussed after your audit.
Advertising spend paid directly to the platform.
Built around your clinic
Your treatments, tone, booking rules and goals.
Managed from end to end
Campaigns, follow-up, calendar connections and refinements.
Measured beyond the lead
Visibility into bookings, attendance and next steps.
05 / The right fit
For clinics ready
for their next chapter.
- Med spas & aesthetic clinics in the US, Middle East & Europe
- A dedicated advertising budget
- Capacity and a team ready to grow
06 / Getting started
Clarity before commitment.
- 01
Review your patient journey
We look at your ads, offer and booking path to understand where interest turns into an appointment.
- 02
Find the opportunities
You get a clear view of the gaps and practical recommendations for your clinic.
- 03
Agree on the next step
If a partnership fits, we define the scope, investment and launch plan together.
07 / A little clarity
Good questions.
Clear answers.
Straight answers about how Onyx works, what’s included and how we support your clinic.
What does Onyx manage?
Paid campaigns, concierge follow-up, booking and reminders. One connected, managed service, built around your clinic’s consultation offer.
How is the partnership structured?
Onyx is an ongoing managed service with a monthly retainer. After the audit, we discuss scope, setup, investment and engagement terms before you decide.
Is advertising spend included?
Your advertising budget is separate from Onyx’s management fee and paid directly to the advertising platform using your payment method. We agree on the budget before launch.
Will patients know it’s AI?
The concierge introduces itself as an AI assistant for your clinic. It uses approved information for routine questions and scheduling. Treatment advice and clinical questions are directed to your team.
Can you work with our calendar?
We review your booking system and available integrations during the audit, confirm compatibility before the build, and test the booking and handoff workflow with your team.
How do you measure success?
We track inquiries, bookings and confirmed attendance. Your team helps verify attendance and treatment conversion so we can see where the journey needs improvement. Specific patient volumes or revenue are not guaranteed.
How quickly does follow-up happen?
Our target is to initiate follow-up within 60 seconds during agreed contact windows. Completing a booking depends on reaching the patient, their decision and your availability. After-hours inquiries follow your agreed response and callback rules.
Let’s make room
for your next chapter.
Start with a closer look at your clinic’s patient journey.
Book your clinic audit [email protected]